Privacy Policy

1. Introduction

Bruton IT Solutions (Pty) Ltd ("we", "us", or "our") is committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and surname
• Contact details (email address, telephone number, physical address)
• Company name and registration details
• Financial information (for payment processing)
• Domain registration details
• Login credentials
• IP addresses and browsing data

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We process your personal information for the following purposes:

• Providing and managing our services (domain registration, hosting, email services)
• Processing payments and maintaining financial records
• Communicating with you about your account and services
• Responding to inquiries and providing customer support
• Sending service updates, security alerts, and administrative messages
• Improving our website and services
• Complying with legal obligations and regulatory requirements
• Preventing fraud and enhancing security

4. Legal Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information based on the following lawful grounds:

• Consent: You have given us explicit consent to process your personal information
• Contract Performance: Processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: We are required by law to process certain information
• Legitimate Interest: Processing is necessary for our legitimate business interests, provided it does not override your rights

5. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who provide services on our behalf (payment processors, hosting providers, domain registrars)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure that all third parties who process your personal information on our behalf comply with POPIA and maintain appropriate security measures.

6. International Data Transfers

Some of our service providers may be located outside South Africa. When we transfer your personal information internationally, we ensure appropriate safeguards are in place as required by POPIA, including:

• Ensuring the recipient country has adequate data protection laws
• Implementing contractual data protection clauses
• Obtaining your explicit consent where necessary

7. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

• Right to Access: Request a copy of your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal requirements)
• Right to Object: Object to the processing of your personal information
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Data Portability: Request your data in a structured, commonly used format
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@brutonit.co.za.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure backup and recovery procedures

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on:

• The nature of the information
• Legal and regulatory requirements
• Our legitimate business needs

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Information Officer

In compliance with POPIA, we have appointed an Information Officer who is responsible for ensuring compliance with data protection laws.

Information Officer: Bruton IT Solutions (Pty) Ltd
Email: info@brutonit.co.za
Phone: +27 83 743 1690

14. Complaints

If you believe we have not complied with POPIA or have concerns about how we handle your personal information, you have the right to lodge a complaint with:

The Information Regulator (South Africa)
Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg/

15. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

Bruton IT Solutions (Pty) Ltd
Email: info@brutonit.co.za
Phone: +27 83 743 1690